Our Terms

Terms & Conditions of Purchase

Terms & Conditions of Purchase

Terms & Conditions of Purchase

EVOS Terms & Conditions of Purchase

Effective from 01/07/2025

Welcome to the EVOS online store. Please read the following terms & conditions (“Terms”) before placing an order. By purchasing our Products, you agree to be bound by these Terms. 

1. General

These Terms govern the sale by EVOS Energy Pty Ltd (“EVOS”, “we”, “our”, “us”) of all products (“Products”) on our website  to customers (“you”).  

2. Orders & Payment 

EVAll orders are subject to our acceptance. We reserve the right to refuse or cancel orders for pricing errors, Product availability, or suspected unlawful conduct. 

Prices are in Australian dollars and inclusive of GST unless otherwise stated. 

Payment is made at time of order using a payment method listed on our website. .

3. Delivery

Delivery time is estimated at checkout, based on third-party carrier schedules. 

Title and risk pass to you upon delivery of the Product to your delivery address. 

Please inspect your order upon delivery. If your Product is damaged or incorrect, please contact us within 7 days. 

4. Repair, Replacement or Refund

Product repair, replacement or refund is available to Consumers, in accordance with Australian Consumer Law. 

In addition, your Product is covered by the EVOS Warranty Policy. 

5. Product Support & Enhancement

We remotely access installed Products (via internet or mobile networks) to conduct support activities and develop / deploy Product enhancements. This includes: 

  • Performing fault diagnostics; 

  • Deploying software and firmware updates; & 

  • Analysing performance data for future Product development.  

You agree that we may remotely access your Product for these purposes. 

6. Privacy & Data Use
We collect personal information and Product data to fulfill your order, provide you with Product support, and to develop Product enhancements. 
We handle personal information is accordance with Australian Privacy Law and our Privacy Policy. 
Data collected by EVOS is stored on secure servers located in Australia. 
You consent to EVOS collecting data from the Product for the purposes outlined in sections 5 and 6. 
7.  Limitation of Liability
To the extent permitted by law: 
  • EVOS excludes liability for any indirect or consequential loss arising from your purchase of the Product; & 
  • Our total liability is limited to the price you paid EVOS for the Product. 
8. Intellectual Property
EVOS owns or has a licence to use all intellectual property rights associated with the Products it sells, including all embedded software (“IP Rights”). 
EVOS grants you a licence to use the IP Rights, so that you may use the Product for its ordinary purpose, but you must not do anything that is inconsistent with our IP Rights. 
9. Governing Law
These Terms are governed by the laws and courts of Queensland, Australia.  

Contact EVOS

Let’s start your EV energy journey.

Contact EVOS

Let’s start your EV energy journey.

Contact EVOS

Let’s start your EV energy journey.